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CaseFilePrep

Claims & Incident Documentation

Insurance outcomes are driven by the quality of the file. These checklists cover evidence capture at the scene, official report retrieval, and ongoing expense tracking.

17 guides in this topic. Everything here is general procedural information, not legal advice.

Claims & Incident Documentation

Uninsured and Underinsured Motorist Claims

When the driver at fault has no insurance, not enough of it, or cannot be identified, the claim is made against your own policy instead. How uninsured and underinsured cover differ, why the relationship with your insurer changes, and what documentation these claims turn on.

CaseFilePrep Editorial Team8 min readGeneral US procedure (coverage requirements and rules vary by state)
Claims & Incident Documentation

Documenting a Hail or Storm Damage Claim

Storm damage claims turn on evidence gathered in the first days, much of which is invisible from ground level. What to record before any repair, why wind and hail often carry a separate percentage deductible, how roof settlements are depreciated, and how to handle contractors who arrive uninvited.

CaseFilePrep Editorial Team8 min readGeneral US procedure (policy terms and state law govern)
Claims & Incident Documentation

What Happens When Your Car Is Declared a Total Loss

Totalling a car is an economic calculation, not a verdict that it cannot be repaired. How insurers set actual cash value, what the valuation report contains, how to challenge comparables, and why the settlement can fall short of what you still owe.

CaseFilePrep Editorial Team8 min readGeneral US procedure (policy terms and state law govern)
Claims & Incident Documentation

Rental Cars and Loss of Use After an Accident

Who pays for a replacement vehicle after a crash, how daily and total limits actually work, why cover often stops the day a car is declared a total loss, and what loss of use means if you never rent a car at all.

CaseFilePrep Editorial Team7 min readGeneral US procedure (policy terms and state law govern)
Claims & Incident Documentation

How to Build a Home Inventory Before You Need It

Contents claims are settled on what you can prove you owned. How to build a usable home inventory in an afternoon, what to record for each item, which categories carry special limits, and why storing it in the house defeats the purpose.

CaseFilePrep Editorial Team7 min readUnited States (policy terms govern)
Claims & Incident Documentation

How to Read an Explanation of Benefits (EOB)

An explanation of benefits is not a bill, and the difference between the billed amount and what anyone actually pays is usually large. What each column means, what the remark codes are telling you, and how to reconcile an EOB against the provider bill.

CaseFilePrep Editorial Team7 min readUnited States
Claims & Incident Documentation

What Is a Proof of Loss Form and How Do You Complete It?

A proof of loss is a formal, usually sworn statement of what was lost and what is claimed. Policies often set a strict deadline once the insurer requests one, and the completed form becomes the formal statement of your claim rather than an informal summary.

CaseFilePrep Editorial Team7 min readUnited States (policy terms and state law govern)
Claims & Incident Documentation

What to Do If a Police Report Has Wrong Information

Crash reports contain errors more often than people expect. How to separate a correctable factual mistake from an officer opinion that will not be changed, what documentation the agency will want, and what to do when the error affects a claim.

CaseFilePrep Editorial Team8 min readGeneral US procedure (verify agency rules)
Claims & Incident Documentation

Should You Give a Recorded Statement to the Other Driver's Insurer?

Your own policy usually requires cooperation. A request from the other driver insurer is a different situation with no automatic obligation. What a recorded statement is used for, why early ones are risky when injuries are unresolved, and how to respond without being obstructive.

CaseFilePrep Editorial Team7 min readGeneral US procedure (policy terms and state law govern)
Claims & Incident Documentation

What to Do Immediately After a Car Accident: Documentation & Insurance Prep Checklist

A documentation checklist for the hours, days and weeks after a car accident: what to collect at the scene, how to request the police report, how to track medical records and receipts, and how to keep a claim file an adjuster can process. Educational information, not legal advice.

CaseFilePrep Editorial Team11 min readGeneral US procedure (verify state rules)